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Management Skills for Reprographic Technicians

Inhouse Training Course In-house

This course is only available to be delivered in your school. To find out how we can tailor this course to fit your needs, call our in-house team on 020 8253 8241 to receive a free, no-obligation quote.

If you are looking to attend a course externally, you may be interested in Skills for School and College Frontline Office and Reception Staff.


Suitable for: Reprographics technicians

Phases suitable for:

  • Secondary

Course Reference: 4961WW

This course is designed for all technicians whether working alone or in teams. It will explore issues of service quality, self-management and effective distribution of workload.

  • Providing a quality service - 'Who are my customers and what are their expectations?'
  • Knowing your role
  • Effective teamwork - working with problem personalities
  • Communicating and listening
  • Managing your workload
  • Learning how to plan and adapt to new circumstances
  • Delegating
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